CV John Bencic

U3 15-17 Grandview St
PARRAMATTA NSW 2150
+61 405-775-520

ABOUT ME
I am an extremely dedicated analytical problem solver. If I’m presented with a problem or a new challenge, I put in 110% effort during work and after hours. I work well in a team or alone by myself. I am self motivated and have the ability to motivate others to achieve a task. I very fortunate to have my hobby as my career.

With my superior Linux and Windows experience my dedication and my thirst for knowledge, I can achieve any obstacle I am presented with.

EMPLOYMENT

Commomwealth Bank (CommSec) August 2008 – Current

Solution Designer – Windows

Whilst in this role I worked on three major projects;
a) “CommSec Remediation” – which consisted of relocating existing server infrastructure from aging CBD locations to dedicated Active/Active sites in Burwood and Norwest.
b) Bring the newly acquired wholesale lending arm of CommSec (IWL) to the latest release of CommSec code, IWL provided wholesale online brokering services to customers of the like Westpac, NAB, Bankwest.
c) SDLC – Design and Implement a rapid deployment system of in house developed .Net Apps to improve on release time to production, creation of virtual ESX Dev and Test environments.

Responsibilities

  • Scope, Design and Implement a rapid deployment system of in house developed .Net Apps to improve build and rapid deployment to virtual VM dev test environment.
  • Team lead the release team to Coordinatr the release team
  • liaise with business to gather business knowleadge and acceptance of proposed strategies.
  • Support operational staff in releasing to production
  • Document the build and release process used to deliver CommSec code to Production
  • Design and build a Windows 2008 x64 server SOE platform environment with rapid deployment.

Achievements

  • Extensive customisations of Altiris housing all servers configuration in Altiris and giving the ability to create complete environments within hours from bare metal.
  • streaming the deployment process , reducing development of patches and releases from development environments to production from weeks to within one day, pending business acceptance.
  • Via ESX built 10+ replica CommSec environments to introduce the once lacking Dev, Test, UAT, Staging and Production environments for Trunk and other branches.

Optus Singtel February 2008 -August 2008

Infrastructure Solution Designer – Linux and Windows

Solution designer role which involved the complete lifecycle of numerous smaller projects were run in parallel. This role comprised of engaging with business sponsors, working through their requirements and designing a solution to meet their needs.

Responsibilities

  • Meet with business owners/sponsors – scoping projects requirements, provide initial Cost Estimates for Infrastructure projects
  • meet with vendors and investigate various products / solutions and their requirements eg RedHat, SPSS
  • Creation of Solution Design documentation adhering to the business requirements
  • Creation of Implementation plans / Build documents

Achievements

  • Resolved issue’s with RHEL and EMC Networker – fiber tape units changing /dev device names after rescanning the bus. Resolved using UDEV persistent binding.
  • Successfully analysed via business meetings and other (IT) data gathering methods information to relocate servers from one datacenter to another

Woolworths Limited Oct 2006 – February 2008

Infrastructure Design Analyst

This role comprised of a program of works stemming from my previous roles in consolidating users to a single campus. The program of works consists of

  • Server consolidation – consolidate file/Exchange servers moved from consolidated sited into two highly available Microsoft Clusters servers
  • Server Refresh – Upgrade obsolete hardware and operating system throughout the enterprise.
  • Virtualisation – identify and virtualise to VMware ESX 3.0.1 where possible.
  • Operational Efficiency – consolidation of all the asset management and monitoring tools at Woolworths and also implement a server lifecycle policy.

Responsibilities

  • Consolidate excess servers at Norwest. 6 file servers and 7 exchange servers were relocated to Norwest after moving 3000+ users to this site.
  • Test document create test plans and migration strategies to allow for smooth transitions
  • Send out Communications to the organisation to keep them informed on changes taking place.
  • Identify out of warranty (obsolete) hardware and run through the hardware upgrade process.
  • Identify obsolete operating systems and analyse software applications running on these
  • Liaise with vendors and evaluate upgrade paths if applications on the obsolete OS is not compatible with the current operating system.
  • Create project/concept brief documents with high level costings to spawn new upgrade projects.
  • Identify virtualisation candidates
  • Coordinate tasks for the 3rd Level support teams (Office Infra) to perform

Achievements

  • Successfully consolidated 7 Exchange servers into one two way Cluster.
  • Designed a 4 way cluster to consolidate 12tb of data for 3000+ users
  • Coordinated procurement, change management, construction and delivery to upgrade obsolete hardware.


Woolworths Limited Dec 2005 – Oct 2006


Systems Analyst / Application Developer – DR Swap

This role comprised of gathering and analysing dependencies on Woolworths applications environment and grouping servers based on dependencies.
The data collected aided the greater team to relocate a mixed (Windows/Linux/HP-UX) server fleet (400 servers) at Parramatta Data Centre with the then DR servers at Norwest Data Centre.

Responsibilities

  • Provide the greater team accurate up to date inventory data and server dependency mappings.
  • Produce reports using the Mercury Application Mapping software (see achievements).
  • Contact application vendors to gain further knowledge on their application and application which it may be communicating with.
  • C# .Net/ Perl Development work to create the WOWAM (Woolworths Application Mapping Database) tool (see achievements).

Achievements

  • The original application inventory tool purchased by Woolworth: Mercury Application Mapping (costing $1,000,000) failed to deliver, so I created our own project tool called WOWAM (Woolworths Application Mapping Database) to collect information from Windows, Linux and HP-UX servers for the project. This tool was instrumental in making the DR swap project successful, and is now being used in Woolworths latest acquisition in New Zealand: PEL. I created a set of scripts initially to pull the information from servers like TCP connections and services which later I developed an Application Inventory Database through my C# .Net skills which collated the necessary data into a central repository.
  • Prior to this project Woolworths had no complete list of application existing out on the corporate network. Some critical applications were located on users workstations. This was identified and rectified.
  • Successful grouping of servers based on dependencies on each other, so that the team could relocate (DR Swap) the group in one weekend and not affect any non-relocating server groups.


Woolworths Limited Jan 2005 – Dec 2005

Infrastructure Design Analyst

This role comprised of working on various projects in an Infrastructure design role. The major project being the site consolidation which entailed relocating 3000+ users and infrastructure from varying sites to a single campus located at Norwest Business Park. This was deemed a success through carefully planning and attention to detail.

Responsibilities

  • Work from business requirements documents and interpret the customer needs/views.
  • Produce, write up design documentation adhering to SLA and OLA requirements
  • Liaise with and extract information from various teams (capacity planners, systems management, storage, support…) to design according to the companies policies and procedures.
  • Meet with external vendors representatives to evaluate the best solutions and see if it fits in with the companies policies.
  • Implement and or coordinate the designed solutions.
  • Provide warranty support for the implemented designs.

Achievements

  • Design, developed and implemented a small site backup scheme based on a scripted NTBACKUP complete with central logging and reporting.
  • Design of scalable network services at the new Norwest site to house 3000+ users (AD site replication, DNS, WINS, SMS, Antivirus, printing services)
  • Automated (scripting) printer configuration and settings of hundreds of printers saving many hours of labour and allowing for a recovery mechanism.
  • Automated (scripted) the creation of hundreds of DHCP scopes for the many VLAN’s.
  • Successful relocation of servers from the relocating sites to Norwest through months of preparation and planning.
  • Meeting room display screens – due to the number of meeting rooms. I fulfilled and requirement and developed an application which connects to MS Exchange calendaring to extract all meeting commencing soon (like an airport arrivals system) which are then displayed on various LCD screens throughout the campus.
  • Share price display LCD – I developed a script to pull the latest share price and update an LCD screen at the entrance to the building.
  • Using outlook forms I developed a desk relocation electronic form with a process flow approval system.


Tyco Safety Products 2000 – Jan 2005

Systems Administrator / Design Engineer

This role comprised of a mixture of project based work for various clients in Australia and New Zealand, designing networks and infrastructure where Tyco’s software development arm deployed smart traffic control systems. In addition to In house Systems Admin work for a mixed environment of Windows and Redhat Linux servers.

Responsibilities

  • Delegate tasks duties to junior IT staff and educate
  • Project based IT work for Auckland ATMS, Melbourne Smartbus, Adelaide RTPIS, Wellington , ADT Wireless
  • Monthly Status Reporting, raising issues
  • Maintain Day to Day Network activities
  • Supporting directly 300+ staff members and over 4500 staff indirectly / four companies (TIS, TSP, Simplex, Sensormatic)
  • Active Directory Domain management and NT4 – User Management.
  • Asset management and software deployment of Multiple Tyco sites in Australia and NZ in the TSP Division
  • Linux Based work – Firewall (iptables/netfilter,SNORT), Web proxy caching (Squid with LDAP auth), sendmail with routing , VPN, DNS
  • Project based design work – creating projects, assign resources, MS Project, reporting
  • Responding to Logged call within the specified SLA Service Level Agreement. Frontrange HEAT

Achievements

  • Design and implementation of network infrastructures using CISCO routers for Projects in Wellington, Auckland and Queensland Main Roads, using mediums such as Frame Relay, ISDN, DSL and Leased Lines configuring watchdog redundant lines for high availability and redundancy.
  • Implement Intrusion Detection Systems IDS and Firewall for internet link with statistical reporting on dropped packets ect..
  • VPN tunnels from the development network to our various job sites.
  • Design and Implementation of MSSQL backend user database for the ADT Wireless customers utilising merger replication to have a highly available solution.
  • Design and Implement VPN connectivity to the project sites using Linux FreeSWAN, Racoon and also Microsoft L2TP/IPSEC.
  • Implementing high avaliable solution on Microsoft Cluster servers MSCS and SQL database’s for redundancy on the ATMS (Auckland Transport Management Systems) – Traffic monitoring and logging software which Tyco TSP develops.
  • Design & implementation of a Primary Domain Controller (PDC) for the Tyco NSW operations, which currently manages approximately 4500 users. Designing file and folder level securities and Homedrives structure
  • Implementing Microsoft Terminal server to make a substantial cost saving on the business through less upgrades of PC’s
  • Implement offsite backups storage (Veritas and ArcServe)
  • Develop a Website PHP Based database (mysql) for staff to use which integrates into Outlook.
  • SOE Design and Implementation using Remote Installation Services (RIS) and Complete unattended scripted, VBScripts
  • SMS Design and implement Software Deployment, Asset tracking, Patch Management
  • Network / Server Monitoring through NAGIOS
  • Implement a centrally managed Antivirus solution, Symantec Corporate Enterprise


Page One Technologies 1998 – 2000

Network Administrator / Systems Administrator

Responsibilities:

  • Management and Administration of an Internet Service Provider (ISP) Pageone Technologies based on Debian Linux
  • Management BIND DNS servers, Apache HTTP Web Servers. Adding virtual hosts and registering domain names to DNS serves
  • Set-up LANS, WANS with a variety routers for the clients.
  • Suggestive selling to win the customer over selling our internet services or network management services.
  • Design and Implement for client sites Mail Servers (Exchange and Sendmail Linux), Proxy servers (MS Proxy and Squid)

Achievements:

  • Implementing MS Back Office suite on several clients sites (ISP Customers) configuring Microsoft Exchange Server MS Proxy Server
  • High available with minimal downtime of internet services

COMMUNITY PROJECTS

During the years I have participated in various open source projects thought the Internet, of these the most outstanding are;

OzMyth MythTV LiveCD Distribution based on Ubuntu Linux

  • Python based development work to create a GUI interface for user friendly configuration.
  • initrd tweaks to boot to a configured system, Auto configuration scripts for boot
  • Creating deb packags and maintaining a software APT repository
  • Create build images, Debug testing.
  • Development of Live bootable customised CD


EDUCATION

  • RHCE 100% exam results Red Hat Certified Engineer (2009)
  • AIM Time Management Course (2004)
  • Microsoft Certified Database Administrator (MCDBA) (2003)
    • Designing and Implementing Databases with MS SQL Server™ 2000
    • Installing, Configuring, and Administering MS SQL Server™ 2000
  • CISCO Certified Network Associate (CCNA) (2001)
  • Microsoft Certified Systems Engineer (MCSE) (2000)
    • MCP Networking Essentials
    • 70-067 MCP Implementing and Supporting Windows NT 4.0
    • 70-059 MCP Implementing and Supporting NT 4.0 With TCP/IP
    • 70-058 MCP Implementing and Supporting NT 4.0 in the Enterprise
    • MCP Implementing and supporting Internet Information Server (IIS)
    • 70-098 MCP Windows 98
  • Microsoft Certified Professional + Internet (MCP+I)
  • Level IV 3604 Network Support TAFE College (1999)
  • Level III 3601 Information Technology TAFE College (1998)

SKILL SET:

  • Experienced and expert level experiance of all Windows flavours, NT3.51, NT4, 2000, 2003, DOS (MCSE, MCP+I, MCDBA). Studying 2008 beta.
  • Active Directory, OpenLDAP for authentication, Logon Scripts, VBScript, KixScripts
  • Ability to Delegate tasks, manage and motivate people.
  • Advanced Linux Operating System for web, email, proxy cache services, firewalling IPTABLES and LDAP Authentication.
  • Debian packaging, Linux SOE development. Create livecd distribution.
  • Setup and administration of BIND and MS DNS servers, IIS and apache web servers, squid and ISA Proxy Servers, IPTABLES Firewalls/Security, Mail servers both in Linux and Windows environments.
  • Email – Microsoft Exchange 5, 5.5, 2000. – Sendmail Linux with LDAP routing, IMAP, POP3, Web mail.
  • SQL, experience with MSSQL, MySQL, Query writing, Stored Procedures.
  • Extensive experience in TCP/IP Subnetting / Networking protocols EIGRP, RIP, OSPF,
  • Extensive knowledge of mediums such as Frame relay, ISDN, DSL and Leased Lines
  • PABX Programming of Nortel Meridian 11c
  • Advanced database driven HTML Web design, shell scripts, PERL/CGI , PHP, ASP, ASP.Net C#
  • Ability to learn new applications quickly and dedicated to my work

LANGUAGES SPOKEN:

  • English
  • Italian
  • Croatian
  • Currently studying GERMAN – TAFE-OTEN

CITIZENSHIP:

  • Australian Born Citizen – current Passport holder

INTERESTS AND HOBBIES:

  • Dancing
  • Bike riding
  • Travelling
  • Photography on my Canon EOS 40D
  • Learning new things

REFERENCES:

References: To be provided on request

For the latest version please visit;

http://bencic.net/htdocs/resume/cv-john-bencic